We are a group of volunteers who love Sustainability & Service Design. Some of us have known each other before, some of us- as we worked together now – but most of us are just friends bound together by the joy of planning a good event. We started work in May when Adam & Marcus released the dates of the Jam. We’ve seen people come and go from the team and its been a great journey so far.

Here’s more about Us!

Megha Wadhawan

Megha works in the sphere of Service Design, Design Research, Social Innovation and Sustainability. She was earlier helping set up an ‘Innovation lab’ for sustainable water technologies at the University of Bath and created an artwork exhibiting sustainable design for the London Design Festival along with Rob.  Currently working at STBY in a design research role while managing their london studio.

Francis Norton

Francis comes from a software R&D background, and began his move into service design, via usability and UX, when he decided that perhaps people were more interesting than programs.

Natasha Amaral

Before joining Nesta, Natasha worked in the Building Security Division at Siemens. She has a background in Design Thinking and Product Design and is an active member of MakeSense, a global platform that helps entrepreneurs in the Social Innovation area to overcome their challenges using creativity.  She is also a Co-organiser of the Global Service Jam, a yearly event that brings Service Designers together for a weekend to come up with new services. Natasha has a bachelor’s degree in Industrial Product Design from Brazil and has completed a post-graduation course in New Business Design in the Netherlands.

Rob Maslin

I work originally as a product designer, but concerned about environmental issues decided to focus on designing services for social issues, food and food systems and most recently trying to stimulate the circular economy.

Estee Chaikin

Originally from the US, Estee has a knack for improving the customer experience and driving behaviour change through renewable energy. Currently Head of Marketing for Engensa, a leading home energy company, she is on a mission to create thousands of solar streets and thinks that sustainable acts of kindness start in the home.

Tim & Fee joined us towards the last weeks of working on planning the Jam. Though, initially, a bit hesitant, they were able to fit in well with the team. Here’s more about them:

Tim Palmer Fry

Tim comes from a background of Project Management but has always harboured a passion for meaningful design. In 2012 he completed his MSc in Integrated Product Design at Brunel University, specialising in Social Innovation and Design for Sustainability.

Fee Schmidt-Soltau

Fee graduated with a Master of European Design from the Glasgow School of Art with a focus on co-creation processes and design for service in 2010. Since she worked with several startups in London, Germany and Portugal as user experience and prototype designer. She`s interested in where craft meets technology fostering innovative business models for collaboration